Will I Be Billed For My Free Trial No. Registration to Eroticy
is 100% free. We do not require any billing information to register your user name
and utilize your free trial membership. After your free trial has expired you are
still a member of our site, you can still access several areas, such as our polls
and quizzes, you will still receive email notifications, and are able to check your
inbox to see who has sent you mail, and view member profiles, etc. You are unable
to access areas that are restricted for our upgraded members, such as reading and
replying to mail, viewing member pics, participation in our live cam shows, viewing
videos, etc. Your user name is reserved and can be upgraded only by you. Email is
held for 25 days from the date it was received. If your account remains inactive
for a period of time your profile will eventually be removed, but your user information
will remain reserved until you are ready to rejoin our online community.
How Do I Activate My Account
YOU MUST BE SIGNED IN TO ACTIVATE YOUR ACCOUNT - Type
www.eroticy.com
in a new browser window. Click on the sign in link near the top of the page. Enter
your username and password. Click on submit, then click on activate account that
is right below sign in. Enter the code that was sent to your email address ( this
should be a numeric code. It does not contain any letters). If you find you are
having trouble locating the activation code field - once you have successfully signed
in using your user name and password, attempting to access a member's only area
should automatically bring the prompt to you.
If you are having difficulty receiving your activation code you may have a spam
filter that is blocking the activation email. To receive the activation code you
will need to temporarily disable any spam guards/filters you have enabled. To disable
the spam guards/filters from your email account please see the setting options in
your email account. Once you have disabled the spam guards/filters on your email
account please enter in your email address and press submit.
My Free Trial Expired Early
If you are having a problem re-entering the site before your free trial is
over, the information below should help you. In 99% of the cases, it is a problem
the cookie being set on your computer. Also, make sure that you are entering the
site through a new web browser page, typing in Eroticy's URL. Do not enter through
any links you may have in your email or favorites. If you are sure you have logged
in correctly and are still having problems accessing your trial please click
the following link. This will automatically trouble shoot your browser - any alterations
necessary will appear in red and provide you step by step instructions on making
the adjustment(s).
http://www.eroticy.com/MemberServices/ConfigurationTest.aspx
I Cannot Register a New Account
I'm sorry, but we only allow one user name per person, and one free trial per location.
If someone has already registered a free trial, our security features will not allow
us to grant a second account. If you were not able to access your account for any
reason during your trial period, please contact Customer Support
and they will reset your account for you.
Why Can't I Access My Email
If you have not upgraded your account and find you can no longer access your
mail, your free trial has expired. After your free trial has expired you are still
a member of our site, you can still access several areas, such as our polls and
quizzes, you will still receive email notifications, and are able to check your
inbox to see who has sent you mail, and view member profiles, etc. You are unable
to access areas that are restricted for our upgraded members, such as reading and
replying to mail, viewing member pics, participation in our live cam shows, viewing
videos, etc. Your user name is reserved and can be upgraded only by you. Email is
held for 30 days from the date it was received. If your account remains inactive
for a period of time your profile will eventually be removed, but your user information
will remain reserved until you are ready to rejoin our online community.
How Does My Eroticy Membership Appear On My Statement
Your Eroticy membership will appear on your statement as a charge from WebCapades.
We do not release your account information to anyone other then the account holder.
For our members who require additional privacy, we recommend upgrading using our
money order option.
Why Is My Card Declining
If your bank has declined the transaction, you may want to check and make sure
you entered all information, such as name, address and phone number excatly as it
appears on your billing statement. You may also want to check that you have entered
the correct CVV2 number and expiration date. If your bank is still refusing the
transaction, you may want to try a different card. If you are receiving "DUPLICATE
REJECTED" you have already successfully upgraded your account.
How Do I Cancel My Membership
Members are able to cancel an Eroticy.com service at anytime. If you would like
to cancel your paid subscription, and had paid by credit card through the site,
you would send a cancellation request to Customer Support
including your user name and registered email address at least 3 days prior to your
next billing date. The cancellation request will be processed within 48 hours. Your
account will remain active until the date your next scheduled billing would have
occurred.
I Have Upgraded But Cannot Access My Account
If you upgraded via credit card, sign out by clicking the link "sign out". Then
open a new browser window and type in www.eroticy.com
directly, do not go through any links like this one or go through yahoo or favorites.
Click on sign in and enter your username and password. When it says Welcome (your
username) up top, make sure your screen is refreshed.
I Can Read Mail, But Not Send Replies
If you are able to access member areas, such as viewing pics on profiles, and
reading email, but find you are unable to access other areas, such as opening member
picture galleries, or replying to mail, you probably have pop-up blocking software
on your system. Most pop-up blocking programs have "Active" and "Passive"
controls, you should be able to turn this feature on and off with ease. Some of
the features of our site are enhanced with java, and require "pop-up"
windows. Turning your pop-up block off while accessing our site will allow you to
fully enjoy your membership with our online community.
Video / Live Show Difficulties
Experiences of blurry videos on our site can most often be fixed by downloading
the latest version of Microsoft Windows Media player. You can find a link to this
download here: http://www.eroticy.com/MemberServices/Tools.aspx
. A slow connection speed is usually the cause of “choppy” videos, live
shows that pause, or only receiving sound. If you are using a dial-up modem to connect
to the Internet, you should always choose the lowest video link possible keeping
in mind your connection speed is determined not only by your modem, but also your
available bandwidth.
I Cannot Access Account / Keep Returning to the Sign In Page
In 99% of the cases, it is a problem the cookie being set on your computer. Also,
make sure that you are entering the site through a new web browser page, typing
in Eroticy's URL. Do not enter through any links you may have in your email or favorites.
If you are sure you have logged in correctly and are still having problems accessing
your trial please click the following link. This will automatically trouble
shoot your browser - any alterations necessary will appear in red and provide you
step by step instructions on making the adjustment(s).
http://www.eroticy.com/MemberServices/ConfigurationTest.aspx
How Do I Replace a Photo on My Profile
To replace a picture you have already placed on your profile all you need to
do is simply upload a new picture in the place of the picture you would like to
remove. You may need to refresh the page from the browser after your upload has
completed to view the changes you've made.
How do I get my picture in the Eroticy Rank Me section?
The Eroticy Rank Me section is reserved only for validated paying members of
our website. Our validation system is a quality control measure that ensures the
age, sex, height, weight and picture of a validated member’s profile. To become
a validated member, simply send a copy of your driver’s license, state identification
card, or other generally accepted I.D. to: 20 Eglinton Ave. West, Suite 1200, Box 2055, Toronto, ON Canada M4R 1K8.
Please also include your username to help expedite the process.
How can I tell if an account has been validated?
When viewing a member’s profile, simply look for the
Green Checkmark
next to the heading marked Validation Status. This icon indicates that the member’s
profile has been validated by an Eroticy.com staff member.
What are the benefits of becoming a validated member?
The most obvious benefit is of validation is that it proves that your physical
characteristics have been verified by a member of our staff. This, in turn, lends
credence to your profile and also allows you to be featured in our Eroticy Rank
Me Section.
This website contains adult content and is intended for use by adults only. All models appearing on this site have represented
they are at least 18 years of age or older. Use of this website by any person under the age of 18 is strictly prohibited.
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